FAQs

  • Early intervention is key! Don't miss the opportunity to give your child a head start – our tutoring programs commence at 2 years old, ensuring a foundation for lifelong learning and success.

  • Schedule a consultation by calling us at (240) 919-7864. We look forward to discussing personalized strategies for success. Here at Study Buddy, your student is our top priority.

  • Our tutors make sure you're up to speed by sending detailed session updates within 24 hours post session– including a breakdown of covered topics, a motivating message for the student, and a clear outline of any homework. It's our way of keeping you in the academic loop!

  • What sets us apart is our diverse team of dedicated educators and professionals driven by a mission to provide a holistic education experience.

  • We leverage cutting-edge technology to ensure a seamless and effective learning experience. Our in-person and hybrid tutoring make use of our center's iPads, computers, and TVs, providing students with state-of-the-art tools to complete homework and master concepts. Our commitment to technological innovation extends to virtual whiteboards, allowing us to save and share students' work in real-time during sessions and providing them with valuable resources to use at home after the session.

  • At Study Buddy, we believe in a collaborative approach to tutoring that goes beyond individual tutors. While your child may not work with the same tutor each session, our team of dedicated tutors consistently collaborates to tailor approaches that work best for our students. We utilize recorded sessions, session updates, and goal-setting to ensure a seamless learning experience. At Study Buddy, we emphasize that it's the approach that matters most, fostering a supportive and dynamic learning environment that adapts to each student's unique needs. Our commitment is to provide not just tutoring, but a holistic and effective educational experience for your child.

  • Yes, all sessions are recorded. For in-person sessions, we use backup cameras installed at each desk to ensure a clear record of each session. These recordings are used for quality assurance, training, and addressing any concerns that may arise.

  • Recording sessions allows us to maintain a safe and secure environment for all students. It also helps us monitor the quality of our services and provide tutors with valuable feedback to improve the learning experience.

  • Session recordings are securely stored for up to 7 days unless otherwise required for review. After that period, they are permanently deleted to ensure privacy.

  • We conduct background checks on all contracted tutors, including criminal history and identity verification.

  • All of our tutors are experienced professionals with a background in education or their specific subject areas. Many have additional experience working with children, and we provide ongoing feedback.

  • Sessions are conducted in a monitored and secure environment. In addition to backup cameras at each desk, our contractors and staff are trained to supervise sessions and ensure a safe, professional atmosphere.

  • Absolutely. We prioritize your family’s privacy and adhere to strict confidentiality protocols. Any personal or academic information shared with us is securely stored and only used for educational purposes.

  • Our tutors are trained to handle emergencies. Our center is equipped with emergency contact information, and we follow a clear protocol to ensure the safety and well-being of every student.

  • Tutors are selected based on their expertise, experience, and passion for education. Each candidate undergoes a thorough vetting process, including interviews, skills assessments, and background checks.

  • We understand that every student learns differently. If your child feels they aren’t connecting with a tutor, we are happy to discuss the concerns, and if needed/available, match them with another tutor to ensure their success and comfort.

  • Yes, parents receive regular updates on their child’s progress, including session summaries, achievements, and areas of focus. We believe in open communication to keep families informed and engaged.

  • We encourage parents to share any concerns directly with us. Our recordings and transparent policies allow us to quickly address and resolve any issues in a fair and constructive manner.

Important Info

Important Info

Trying to cancel a session, or join your session from home?

How can I cancel a session?

  1. Log in to TeachWorks and navigate to the calendar.

  2. Find the session you would like to cancel on the calendar and click on it.

  3. Click "View" to open the session details.

  4. Click "Cancel" to begin the cancellation process.

  5. Review the cancellation policy displayed on the screen.

  6. Click the red "Cancel Lesson" button to proceed.

  7. When prompted, click "OK" to confirm the cancellation.

  8. You will receive a confirmation notice on the screen, and an automatic cancellation email will be sent to you.

How do I join my sessions from home?

  1. Hover Over "Meet Study Buddy": Move your cursor over the "Meet Study Buddy" section in the top navigation bar.

  2. Click "Current Students": From the dropdown menu, select "Current Students."

  3. Access the Family Portal: On the far right side of the page, under "Family Portal," click "Access Portal."

  4. Log in to Your Family or Student Portal: Enter your login details to access your portal.

  5. Navigate to Your Session: Find the day and time of your scheduled session on the calendar.

  6. Click the Lesson: Locate your lesson on the calendar and click on it.

  7. Click "View": In the lesson details, click the "View" button.

  8. Join Lessonspace: Click the Lessonspace link listed in the description.

  9. Click "Join": Once Lessonspace opens, click "Join" to enter the session.